Advanced MP3 Players Reviews

Bought a Fiio UTWS5 from them in September last year and had problems getting it to charge, then one of the charging pins failed. This was replaced with a new item without any fuss. Then a week ago the replacement failed in exactly the same way. I was worried they might complain about having to replace it twice, but there was no problem at all. They quickly sent it back, this time with a different charging case that works fine. Friendly and professional, and a great example of why it's a good idea to buy from an official distributor.

Stellar customer support/service from AMP3.
Thanks to Linda!
Wonderful products and great prices.
I highly recommend these guys!

A great company - many thanks to Chris for all your help. Great communication, highly professional and a great buy.

Just received my FIIO FD1 in ear monitors. At £60 they are a bargain but at £40 (opened box-look unused) they are a steal. Almost feel guilty. Amazed at sound quality for the price. Far better than my Beyer Soulbryds that lasted 6 months and as good as my Shure SE425 (before I stepped on them!) that cost nearly 3 times the price. Great Comms too. Will now be my go-to store for all things MP3 and headphones, DAC etc.

Absolutely fabulous company..!!
Buy with peace of mind :)
Ordered some iem's from them with quick delivery option (courier). A tiny little hiccup due to me not them and they still got them out and to me in record time! Can I just say a huge thank you to Linda also!! Super quick response to any questions or queries.
As I said at the start, buy with 100% peace of mind. Great items, super quick delivery, even quicker response by customer services.
Simply put, perfection... Thank you!!
Take care and a happy festive season to all at Advanced

Ordered Fiio Bluetooth Adapter - worked for 5 months then stopped charging - Advanced Mp3 Players answered my email quickly and arranged for replacement to be sent out within week - excellent aftersales service

Bought a fiio k9 pro off them via amazon and my product arrived new, fully functional and on time. The lady on their CS team was really helpful and informed me that they were selling the newer ESS version even though the amazon listing were still advertising the older AKM.

Thank you!

Ordered a FiiO BTA30 Pro at 10pm Saturday and unlike other customers I knew it wouldn't be processed till Monday morning. Processed Monday, received on Tuesday, very fast delivery, working great, cheaper than Amazon and not feeding big tech.
Site name seems dodgy but company is legit, would recommend. Oh and check your spam if you order, my spam filter wrongly filtered my email.

I have been dealing with this company over several years and have been delighted with the service they provide.
Orders are fulfilled promptly and email queries are replied to without any delay.
They have also repaired or replaced items under guarantee without quibbling as some companies like to do. Not only that, they return the items swiftly.

Excellent service from AMP3! Ordered a Digital Audio Player using a discount code. No problems checking out, made a good saving compared to Amazon by going direct, and for a small additional cost, got next day delivery; less than 24 hours from order to delivery! Fantastic service.

Speedy service! Ordered my DX160 Sunday evening and it arrived at my address in France on Thursday. A follow up order was placed for a ibasso 4.4 to 2.5 adapter which also arrived in four working days. Excellent! Both items (one was an “open box”) in perfect condition. I’m very happy with my purchases.

Terrible.

I ordered one thing, got another, and so as to compound the error, instead of just sending me what I ordered, they demanded I go to the further inconvenience of returning the wrong item, because of THEIR error

They offered to finally send me what I ordered, upon return of the wrong item, but I chose a refund

They don't deserve my custom

Shocking

I bought a pair of Westone W30s from the guys at Advanced MP3 players. They were super helpful, answering all my questions before I bought. I had an issue with the first pair of headphones, which they promptly replaced, with really quick delivery both times, good packaging and great comms. Definitely recommend.
Thanks.

Great personal service. Kept me updated on my pre order of a Questyle QP2R from initial ordering to dispatch. It was sent by Fedex on Tue afternoon 22nd Aug and I was expecting it on Fri. It arrived 7am Wed 23rd, post free, beat that! Everyone there I have spoken to has been very friendly and helpful and that means a lot to me. I would shop there in the future as a first choice and recommend them to anyone. Thanks.
P.S. The Questyle is awsome.

I've used Advanced MP3 players 3 times now.

Once for an iBasso DX50, and twice for 2 FiiO X5ii.

For each person I emailed for advice, and I received helpful and impartial advice each time. They even openly recommended players they don't sell.

Each of the 3 purchases came quickly (despatched by Amazon), well packaged, and the website works great each time.

Can't say enough about them - highly recommended.